A Warm And Welcoming Church

A Warm And Welcoming Church

Neal Pollard

Once, I received a call from a woman who watched our TV program. She shared her religious background with me, including the fact that she was raised in a church of Christ. While she was baptized many years before, she committed fornication, became pregnant, and had a child out of wedlock. She said that she publicly repented, coming forward to ask forgiveness. While some forgave, one prominent member wouldn’t let her forget her past sins. Ultimately, she left that congregation and soon after left the Lord’s church altogether.

She joined a large denomination in the area in 1985. She gave some interesting reasons for joining them. Reflect upon them for a moment.

(1) She received personal visits from church members.

(2) She was warmly welcomed by many who greeted her when she attended the services.

(3) She was quickly put to use in the church’s works.

Very simple formula, wouldn’t you agree? Some fundamental needs were recognized by that religious group: Approach. Accept. Assimilate. While their doctrine was wrong in vital areas, their practical wisdom was on target! While she traded truth for error regarding their teaching, she sought but didn’t find among God’s people the very things many seek today. None of the things she sought were wrong.

In the church, the main emphasis should be serving rather than being served. But look at what she sought. She sought personal contact from concerned people. The denomination responded. She sought acceptance, not of sinful choices, but of herself—the sinner. She received that. She sought ways to be involved, ways to serve. She was given opportunities despite some physical handicaps that restricted her.

There is much to do, much more than is being done, though we are doing much. Some bare essentials that all of us can be doing is visiting our visitors, making visitors feel like honored guests, and finding ways to include those who become members in the work of the church.

We have opportunities every week that walk through our doors. Are we doing our part to make ourselves a warm and welcoming congregation? People will form lasting opinions about the Lord’s church by what we do to make them feel welcome. Each individual Christian is accountable for visiting (Mat. 25:34ff), accepting (Js. 2:1-13), and including (1 Th. 5:11).  Let us glow with the warmth of Christ! Who knows who we will turn onto the narrow path or who we will help stay on it?

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Are We A Friendly Congregation?

Are We A Friendly Congregation?

Neal Pollard

While we must be concerned with doing what we do in worship according to Christ’s expressed will, we must also be sure to reflect His love to strangers, newcomers, outsiders, and otherwise unfamiliar faces. It offends my sensitivities anytime I hear anyone complain that a church I love so much seems cold and unfriendly to them. However, when I see so many focused on one another or on no one or hear accounts of our visitors complaining that we are neither warm nor welcoming, that love motivates me to say something.  Please consider the following principles:

  • We must stop expecting that others will represent us in friendliness. Maybe we look at those seven or eight members of the congregation that “go after” our visitors and conclude that they are covering the bases for the rest of us. In a congregation our size, that is woefully inadequate. They cannot reach everybody, but even if they can their friendliness does not let us off the hook. Dear reader, the chances are great that I am challenging you!
  • We must not use our introverted nature as an excuse. It would be hard to get an accurate estimate, but it is probably fair to say that more of our members are introverted than extroverted. Yet, the introverts may mistakenly conclude that extroverts are merely doing what comes easy and natural to them. As a representative of the extrovert clan, may I suggest that reaching out and connecting with strangers and visitors requires effort. Everyone must make an effort!
  • We must avoid the thinking that the visitor bears responsibility to be friendly. Some visitors may be extroverted and resilient to connect with us, but we’re the hosts and they’re the guests. Think about how hard it is to come into an unfamiliar place where you know no one and reach out to them. This is our “home turf,” and we must always take the initiative!
  • We must practice the Golden Rule (Matthew 7:12). Again, put yourself in their shoes. Treat them how you’d want to be treated if in their place.
  • We must see ourselves as direct representatives of Jesus. 2 Corinthians 5:20 calls us just that. Treat visitors exactly like Jesus would. Seek them out and do everything within your power to let them know how glad you are they are here.
  • We must understand the eternal implications of being friendly to visitors. Wouldn’t it be awful if we contributed to seekers, new Christians, and the like being discouraged, even to the point of walking away from Christ and His truth? We cannot minimize the eternal impact, for good or ill, we make by how we do in this matter.
  • We must break out of our ruts and routines. What creatures of comfort we are! What I am talking about requires us getting uncomfortable and changing our current habits. Avoiding eye contact, walking past unfamiliar faces, withdrawing into ourselves, talking only to those who talk to us or those we feel comfortable with may be the niche we’ve carved for ourselves over a long period of time. Confront those well-established patterns and insist on breaking them.

I want our congregation to be known for preaching and teaching the truth, but I want far more for us. Another thing I want is for us to be the church that doesn’t just embrace and accept “our own,” but who is always making room for one more. I’d far rather risk creeping someone out by bombarding them with extreme warmth than to turn a cold shoulder to one who was trying to connect with God. Wouldn’t you?

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Is This A Friendly Church?

Is This A Friendly Church?

Neal Pollard

While we would be tempted to ask this of ourselves, that’s really not a very honest reflection or indication of a true answer.  But, thankfully, there are several whom we can ask.  Don’t miss the importance of their candor.  Their answers are really the only ones that matter.

  • Ask the parents of the crying baby.
  • Ask the visitor who is sitting alone.
  • Ask the new family who moved here from another city.
  • Ask the drop-in whose clothing, hygiene, and general manner of speaking and appearance seems of “lesser” quality.
  • Ask the person whose race and color differs from the majority.
  • Ask the out-of-town visitors whose vacation or work brought them to services.
  • Ask the people you see and cannot decide whether they are visitors or members.
  • Ask the Lord and His inspired writers (Js. 2:1ff; Acts 10:34-35; Prov. 14:31; 17:5; 19:17).

Even if we have the reputation of friendliness, let us never be satisfied that we are “friendly enough” and let us never rest on our laurels.  Our goal should be to surround every unfamiliar face with love and attention.  I would  far rather risk scaring someone off than failing to extend them the love of Christ!